Shipping Policy

  Shipping, Exchange and Refund Policy

At LUXHOUSEHOLD, we care about your satisfaction and want to give you the best possible experience when choosing our products. For transparency and clarity, we have set out our shipping, exchange, and refund policies below.

Shipping terms:
Standard delivery time is estimated to be 5-8 business days from the
date of shipment. Please note that delivery times may vary depending on your location and other external factors beyond our control. We will do our best to ensure on-time delivery and tracking information will be provided as soon as it becomes available.

Exchange policy:
In the unlikely event that the item is damaged or defective, we will
replace it. To arrange an exchange, please contact our customer service team within 10 business days of receiving your product. Our team will guide you through the exchange process and will endeavor to ship your replacement as quickly as possible.

Refund policy:
We understand that situations may arise where you need to request a refund for your purchase. If you would like a refund, please contact
customer service. Refunds will be processed within 15-20 business days from the date your request is approved. Please note that depending on your payment method and financial institution, it may take some time for your refund to be reflected.

Important notes:
All insurance requests, including exchange and refund requests, are
subject to consideration and approval in accordance with our Terms and Conditions. To ensure a quick resolution, please provide accurate order details and clearly describe your problem when contacting us.

We reserve the right to deny any exchange or refund request that does not meet our policy standards. If you have any questions or requests regarding the policy, please contact our customer service team using Contact Information.

Thank you for choosing  LUXHOUSEHOLDS. We value your trust
in our products/services and are committed to providing you with the best possible support and assistance in the event of any issues. Your
satisfaction is our top priority.